At INFORMATIKA, we strive to continuously improve business processes, thus providing better services for our clients and ensuring the highest level of security of information and information systems, both ours and our clients’.
Our efforts in the field of standardization of business processes and ensuring the information security of the company and clients have been confirmed by a successful audit and extension of the IS0 9001:2015 and ISO/IEC 27001:2013 certificates.
ISO 9001 standard is an international quality management standard based on eight principles important for good business practices and successful operations: customer focus, leadership, employee involvement, process approach, a systemic approach to management, continuous improvement, fact-based decision-making and fair attitude towards business partners. Re-extending the certificate proves that our services and solutions meet the prescribed quality standards, and at the same time enables us to evaluate the changes and improvements that we constantly implement in our operations.
Receiving the ISO 9001 certificate confirms that quality is extremely important for the company at all levels of operation. We emphasize professional treatment of partners, authentic communication, adherence to agreed deadlines and legal regulations, and at the same time we strive to minimize the number of complaints.
We plan, implement and check quality, thus guaranteeing it in all areas of business, including error prevention. We are committed to continuous improvement, which contributes to satisfied business partners and employees, as well as to successful business operations and company growth.
The ISO/IEC 27001 certificate confirms the adequacy of the company’s data protection processes and high level security of the data of our clients and business partners. In the company, we are constantly upgrading and improving security standards, and are subjected to an external audit every year, which verifies compliance with the prescribed standards and confirms the validity of the certificate. The successfully conducted certification audit according to the new ISO 27001:2013 standard, with no inconsistencies found, demonstrates our efforts in the field of ensuring the security of company and client data and confirms our reputation as a trustworthy partner.
A successfully completed audit testifies to our successful operation in the field of information protection and demonstrates our commitment to continuous development and monitoring of measures and procedures to preserve the confidentiality, integrity and availability of our customers’ and our own information.
This year, we successfully expanded the scope of both certificates to include the operation of cyber security operations center and the sales of software solutions.
